Na Balam Hotel, Isla Mujeres - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

Steps from North Beach

Great

8.3

8.4

/10

4.0

Loved by Na Balam Hotel guests

Excellent service
Great location
Free breakfast
Spacious rooms
Friendly staff

"Na Balam is definitely good value for money - it may not be the newest and have the most modern of amenities but it is in best location in Playa Norte steps away from the nicest beach on the island with a secluded tropical feel."

Lourdes from United States

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"We also get a "RED BED" a dedicated space on the beach with queen sized red beds one for each room so you never have to worry about a nice place on the beach, you also get a secure bathroom and you're 10-20 steps away from the water."

Joseph A from United States

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"Beautiful, tropical setting, peaceful and unassuming."

Sue F from Mexico

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Accommodations

Na Balam Hotel offers 27 rooms with distinct decor inspired by local culture and nature. Each room includes air conditioning, ceiling fans, and private bathrooms for convenience. Select rooms feature private terraces for guests to enjoy outdoor views.

On-site Dining

The hotel hosts a restaurant that serves breakfast featuring fresh ingredients and local flavors. Guests can relax at the bar, which offers a selection of drinks to complement their meals. An outdoor dining area allows for enjoying meals in a scenic setting.

Location

Na Balam Hotel is situated a short walk from the beach and provides easy access to popular local attractions. It is conveniently located close to downtown Isla Mujeres, allowing guests to explore shops and entertainment. The hotel is also adjacent to the beautiful Garrafon Natural Reef Park.

Wellness and Relaxation

Offering wellness amenities, the hotel features a spa with a range of treatments that use local ingredients and traditional techniques. Guests can unwind in the garden area designed for relaxation and meditation. Yoga classes are also available to enhance the wellness experience.

Additional Amenities

Na Balam Hotel includes a swimming pool set amid lush tropical gardens for leisurely days. The hotel provides bicycle rentals, perfect for exploring the island at guests' own pace. For convenience, there is also free parking available on-site.

Highlights

Location: Short walk from the beach

Accommodations: 27 rooms with local decor

Dining: Restaurant with outdoor dining area

Wellness: Spa with traditional treatments

Leisure: Swimming pool amid tropical gardens

“The lush gardens and prime Playa Norte location definitely stand out. Its boutique charm creates a relaxing vibe, further enhanced by Mayan cuisine and wellness offerings. I think it's a solid choice for those seeking tranquility.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBeachfront Breakfast

Breakfast on the beach terrace was amazing! The Mexican omelette and fresh juice started each day perfectly.

Isabelle from Canada

Review on

Spa & LeisureYoga Oasis

The on-site yoga classes were fantastic! Massages were also available. It was a really good island vacation spot!

Rajesh from India

Review on

Room FeaturesCool Palapa!

Sleeping under the palapa roof was much cooler than expected. I also loved the little seating area outside.

Scarlett from Australia

Review on

BedroomComfy beds

The rooms were simply furnished, but the beds were so comfortable! I got home and all my clothes smelled amazing.

William from England

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Select your room type

Na Balam Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Poolside Two Double Beds

2 persons

605 sq. feet

2 Double beds

Shower

Balcony

room details

Poolside Suite

2 persons

735 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Master Suite Pool View

2 persons

690 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Two-Bedroom Suite

2 persons

1120 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Na Balam Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Diving
Snorkelling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Dining Onsite

Indulge in a diverse culinary experience at Na Balam Hotel, where onsite dining blends Mediterranean and international cuisines with a touch of Mayan flair. Guests can enjoy meals served in a stunning beachside palapa, complemented by the sound of waves lapping at the shore.

Oceanvs Beach Club Restaurant

Mediterranean and International with Mayan, vegetarian, and fusion influences

Ambiance

Charming beachfront setting under a romantic palapa, perfect for families or intimate gatherings

Key Offerings

Savor leisurely breakfasts, delightful lunches, and exquisite dinners along with a beach area and freshwater outdoor swimming pool for added relaxation.

Reservation

Not needed

Open daily for breakfast, lunch, and dinner

Na Balam Hotel Location

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

Map view

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

City landmarks

Landmark

El Centro

2600 ft

Landmark

Parador Fotografico

2900 ft

Church

Parroquia Inmaculada Concepcion

2600 ft

Landmark

El Malecon

3600 ft

Landmark

Playa Sol

2400 ft

Landmark

Playa El Cocal

2700 ft

Landmark

Punta Norte Lighthouse

2200 ft

Beach

Playa Centro

2600 ft

Lighthouse

El Farito

1.2 mi

Landmark

Isla Mujeres

1.9 mi

Church

Guadalupe Chapel

2.2 mi

Store

Chedraui

2.1 mi

Landmark

Muelle publico de Isla Mujeres

2.0 mi

Landmark

Crayola House

2.3 mi

Island

JOYSXEE Floating Bottle Island

2.3 mi

School

Tortugranja

3.0 mi

Landmark

Makax Lagoon

2.5 mi

Landmark

IceBar Mexico

2.8 mi

Landmark

Shark Beach

2.8 mi

Landmark

Marina Makax

2.9 mi

Landmark

Women's Beading Cooperative

3.2 mi

Landmark

Hacienda Mundaca

3.4 mi

Church

El Sagrado Corazon de Jesus

3.2 mi

Museum

Captain Dulche's Museum

3.6 mi

Landmark

Kin Ha

4.0 mi

Nearby

Beach

Playa Norte

800 ft

Zazil-ha

Green Demon Beach Club

100 ft

Isla Mujeres

Hermosa Caleta

500 ft

Tripper

2000 ft

Restaurants

Green Demon

100 ft

Av. Zazil-Ha

Oceanus Beach Club by Na Balam

100 ft

Zazil Ha 118

Buho's

800 ft

Avenida Carlos Lazo 1 Centro - Supmza. 001

North Garden

700 ft

Carlos Lazo 14

Snapper's

800 ft

Avenida Carlos Lazo No 11

Tarzan

2000 ft

Playa Norte

Rooster Isla Mujeres

1700 ft

Mz 16 Av. Hidalgo y Guerrero Local 25

Sabor

1300 ft

Ave Adolfo Lopez Mateo Hotel Privilege Aluxes

Qubano

1900 ft

Avenida Hildago Centro - Supmza. 001

TUTURREQUE by Playa Arena

2100 ft

Avenida Miguel Hidalgo Colonia Centro

Explore Isla Mujeres

Nearby Activities & Dining

Playa Norte

3 minutes' walk

A stunning beach known for its soft white sand and turquoise waters, perfect for sunbathing and relaxing.

Parador Fotografico

11 minutes' walk

An iconic photo spot offering breathtaking views, ideal for capturing the picturesque beauty of Isla Mujeres.

El Malecon

13 minutes' walk

A vibrant boardwalk lined with art installations and restaurants, perfect for leisurely strolls by the sea.

Snorkeling Tours

7 minutes' walk

Guided snorkeling trips showcasing coral reefs and marine life, with rentals available at nearby dive shops.

Yoga at Oceanus

1 minute' walk

Relaxing yoga classes by the beach, accessible at Oceanus, providing a tranquil experience for mind and body.

Oceanus Beach Club

1 minute' walk

A beachfront restaurant offering seafood specialties and picturesque views; perfect for a casual dining experience.

Buho's

3 minutes' walk

A local favorite known for its laid-back atmosphere, offering delicious tacos and refreshing drinks in a cozy setting.

Tripper

7 minutes' walk

A lively bar with regular live music performances and a fun atmosphere, perfect for enjoying a night out.

Green Demon Beach Club

1 minute' walk

A vibrant beach club featuring beach volleyball, water sports, and live DJs; great for all ages to enjoy.

Getting around

City Centre

Isla Mujeres5 min · 2.0 mi

Airports

Isla Mujeres (ISJ)28 min · 1.4 mi

Cancun (CUN)53 min · 21.9 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-12:00

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Na Balam provides visitors with a free full breakfast.

Pets

Pets are not allowed.

Year renovated:

2007

Number of rooms:

Reviews and Ratings

Feedback about Na Balam Hotel from previous guests about their experience

Review score

Based on 305 verified reviews

8.2/10

Great

83%

Recommend

Breakfast

8.4/10

Cleanliness

8.5/10

Comfort

8.6/10

Facilities

8.0/10

Free Wi-Fi

7.6/10

Location

9.4/10

Paid Wi-Fi

6.2/10

Staff

8.6/10

Value for money

7.8/10

Pros

Beach access

Clean rooms

Helpful staff

Cons

Breakfast service

based on 1024 reviews

3.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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