Book with us
Up to 10% cheaper
than on Booking.com
Check rooms and rates
From150US$ /night
Check-in
28Feb2026Select date
Check-out
01Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
-
Steps from North Beach
Great
8.2
8.4
/10
4.1
4.0
/5

Location

Na Balam Hotel is situated on the beautiful shores of Isla Mujeres, directly facing the Caribbean Sea. Guests enjoy proximity to popular attractions like the Underwater Museum and Garrafon Natural Reef Park. The hotel provides easy access to ferry services to Cancun, making transportation convenient for visitors.

Dining

The on-site restaurant specializes in fresh, locally sourced seafood and authentic Mexican dishes. Guests can enjoy meals prepared with ingredients from the hotel's own greenhouse, ensuring a farm-to-table experience. The open-air dining area offers stunning ocean views, enhancing every meal.

Rooms

Na Balam Hotel offers a variety of room configurations, including suites with private terraces. Each room is equipped with air conditioning, ensuring comfort during warm island days. Some suites also feature ocean views and direct access to the beach.

Wellness

The hotel features a spa that offers a range of therapeutic treatments. Guests can unwind with massages or skincare services using natural and organic products. A yoga deck is available for daily classes, providing a tranquil space for wellness activities.

Activities

Na Balam Hotel offers various activities such as snorkeling, paddleboarding, and fishing excursions. Guests can explore the island's rich marine life and beautiful coral reefs. Bicycles are available for rent, enabling easy exploration of Isla Mujeres.

Highlights

Location: beachfront on Isla Mujeres

Dining: seafood from hotel's greenhouse

Rooms: suites with private terraces

Wellness: therapeutic treatments at spa

Activities: snorkeling and paddleboarding excursions

“The lush gardens and prime Playa Norte location definitely stand out. Its boutique charm creates a relaxing vibe, further enhanced by Mayan cuisine and wellness offerings. I think it's a solid choice for those seeking tranquility.”
Hotel logo
James DavidEditor-in-Chief at Toresort
View all

Select your room type

Na Balam Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Poolside Two Double Beds
2 persons
605 sq. feet 
2 Double beds
Shower
Balcony
Poolside Suite
2 persons
735 sq. feet 
1 King-size bed
Shower
Air conditioning
Master Suite Pool View
2 persons
690 sq. feet 
1 King-size bed
Shower
Coffee machine
Two-Bedroom Suite
2 persons
1120 sq. feet 
1 King-size bed
Shower
Air conditioning
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Na Balam Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • No pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Diving
  • Snorkelling
  • Fishing

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

Dining Onsite

Indulge in a diverse culinary experience at Na Balam Hotel, where onsite dining blends Mediterranean and international cuisines with a touch of Mayan flair. Guests can enjoy meals served in a stunning beachside palapa, complemented by the sound of waves lapping at the shore.

Oceanvs Beach Club Restaurant

Mediterranean and International with Mayan, vegetarian, and fusion influences
Ambiance
Charming beachfront setting under a romantic palapa, perfect for families or intimate gatherings
Key Offerings
Savor leisurely breakfasts, delightful lunches, and exquisite dinners along with a beach area and freshwater outdoor swimming pool for added relaxation.
Reservation
Not needed
Open daily for breakfast, lunch, and dinner

Na Balam Hotel Location

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
Map view
Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
Nearby
Beach
Playa Norte
800 ft
Zazil-ha
Green Demon Beach Club
100 ft
Isla Mujeres
Hermosa Caleta
500 ft
Tripper
2000 ft
Restaurants
Green Demon
100 ft
Av. Zazil-Ha
Oceanus Beach Club by Na Balam
100 ft
Zazil Ha 118
Buho's
800 ft
Avenida Carlos Lazo 1 Centro - Supmza. 001
North Garden
700 ft
Carlos Lazo 14
Snapper's
800 ft
Avenida Carlos Lazo No 11
Tarzan
2000 ft
Playa Norte
Rooster Isla Mujeres
1700 ft
Mz 16 Av. Hidalgo y Guerrero Local 25
Sabor
1300 ft
Ave Adolfo Lopez Mateo Hotel Privilege Aluxes
Qubano
1900 ft
Avenida Hildago Centro - Supmza. 001
TUTURREQUE by Playa Arena
2100 ft
Avenida Miguel Hidalgo Colonia Centro
Explore Isla Mujeres
Nearby Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Playa Norte
Playa Norte
3 minutes' walk
A stunning beach known for its soft white sand and turquoise waters, perfect for sunbathing and relaxing.
Parador Fotografico
11 minutes' walk
An iconic photo spot offering breathtaking views, ideal for capturing the picturesque beauty of Isla Mujeres.
El Malecon
El Malecon
13 minutes' walk
A vibrant boardwalk lined with art installations and restaurants, perfect for leisurely strolls by the sea.
Snorkeling Tours
7 minutes' walk
Guided snorkeling trips showcasing coral reefs and marine life, with rentals available at nearby dive shops.
Yoga at Oceanus
1 minute' walk
Relaxing yoga classes by the beach, accessible at Oceanus, providing a tranquil experience for mind and body.
Oceanus Beach Club
1 minute' walk
A beachfront restaurant offering seafood specialties and picturesque views; perfect for a casual dining experience.
Buho's
Buho's
3 minutes' walk
A local favorite known for its laid-back atmosphere, offering delicious tacos and refreshing drinks in a cozy setting.
Tripper
Tripper
7 minutes' walk
A lively bar with regular live music performances and a fun atmosphere, perfect for enjoying a night out.
Green Demon Beach Club
1 minute' walk
A vibrant beach club featuring beach volleyball, water sports, and live DJs; great for all ages to enjoy.
Getting around
City Centre
Isla Mujeres5 min  ·  2.0 mi
Airports
Isla Mujeres, Quintana Roo (ISJ)28 min  ·  1.4 mi
Cancun International Airport (CUN)53 min  ·  21.9 mi
Looking for an Exclusive Early Booking Rate?
Grab your exclusive rates today!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Na Balam provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Year renovated:
2007
Number of rooms:
16

Reviews and Ratings

Feedback about Na Balam Hotel from previous guests about their experience
Review score
Based on 274 verified reviews
8.2/10
Great
83%
Recommend
Breakfast
8.4/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.0/10
Free Wi-Fi
7.2/10
Location
9.4/10
Paid Wi-Fi
6.2/10
Staff
8.7/10
Value for money
7.8/10
Pros
Beach access
Clean rooms
Helpful staff
Cons
Breakfast service
Guest reviews
based on 1024 reviews
3.5/5
based on 390 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

Next best alternative

Consider them for your next trip.
Check-in
28Feb2026Select date
Check-out
01Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Na Balam Hotel
Mia Reef Isla Mujeres Hotel Fast Food photo
Mobile-only price

Mia Reef Isla Mujeres Hotel

7.0
Very good361 reviews
180m from property
USD 306USD 275
per night
Ixchel Beach Hotel Isla Mujeres Beds photo
Mobile-only price

Ixchel Beach Hotel Isla Mujeres

8.9
Great703 reviews
299m from property
USD 109USD 98
per night
Privilege Aluxes Adults Only Isla Mujeres Beach photo
Mobile-only price

Privilege Aluxes Adults Only Isla Mujeres

8.6
Great694 reviews
482m from property
USD 75USD 67
per night